Rooms available for allied health practitioners

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Ocean Grove and Barwon Heads Medical Clinic frequently asked questions

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Do you accept new patients?

Yes, Ocean Grove Medical Clinic and Barwon Heads Medical Clinic welcome new patients. You can book doctor appointments online or contact our reception team to arrange a suitable time.

Are you a bulk billing medical centre?

No, we are a private billing medical centre. We provide transparent fees, and Medicare rebates apply to eligible services. Please visit our Fees page for more information.

How do I book a doctor appointment?

Doctor appointments can be booked online or by contacting our clinic directly. We will always aim to accommodate your preferred doctor, including female doctor appointments where requested.

Do you offer same-day appointments?

We do our best to provide same-day doctor appointments for urgent medical concerns. Availability may vary depending on demand, so we recommend calling early.

Can I request a specific doctor?

Yes, you can request a specific doctor when booking your appointment. We also offer female doctor appointments for patients who have a preference.

What services does your medical centre offer?

We provide a wide range of general practice services including childhood immunisations, chronic disease management, mental health support, women’s health, skin checks, travel vaccinations, dietitian services, wound care and preventative health checks.

Do you offer telehealth appointments?

Yes, telehealth doctor appointments are available for eligible patients. Please contact reception or book online to check availability.

What should I do if I need to cancel my appointment?

If you are unable to attend your appointment, please notify us as early as possible. A cancellation fee may apply for missed doctor appointments.

Do you provide after-hours medical care?

Yes, after-hours care is available through the National Home Doctor Service. Please contact the clinic for further details on accessing care outside of normal hours.

Can I get my test results over the phone?

To ensure quality care, we generally require a doctor appointment to discuss test results. If results are urgent or abnormal, our team will contact you directly.

Do you offer childhood immunisations?

Yes, we provide childhood immunisations in line with the National Immunisation Program. These are bulk billed for eligible patients.

Do you provide skin cancer checks?

Yes, our doctors offer comprehensive skin checks, mole checks and skin cancer screening to support early detection and treatment.

Can you help manage chronic conditions?

Yes, we offer chronic disease management plans and ongoing support for conditions such as diabetes, asthma and heart disease, with GP and nursing support.

Do you have allied health services available?

Yes, our clinics offer access to allied health services including dietitian support, psychology services and other specialised care as part of a coordinated approach.

Where are your clinics located?

We have two convenient medical centres located in Ocean Grove and Barwon Heads, providing accessible healthcare services to the Bellarine Peninsula community.